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Steven, GB
I cannot recommend Tom from TUS highly enough. I have three Orient watches that I have bought online from different sources. I have been happy with all three sellers but TUS was the best by a significant margin. Starting from my initial inquiry, Tom's customer service was exemplary. Replies were prompt, helpful and followed up as appropriate. When the watch arrived it was incredibly well packaged and over and above what one would expect. There was almost no chance of the watch being damaged in transit. Tom is a fantastic guy with whom to do business and comes across as someone who genuinely cares about his customers and his business. I expect high standards but Tom did not just meet them, he exceeded them. Forget customer satisfaction. Customer delight is a more appropriate term. Thank you!
tuswatches@gmail.com
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